获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...

若要使用 DirectX 诊断工具 检查你电脑上使用的是哪个版本的 DirectX，请选择 “开始” 按钮，在搜索框中键入 “dxdiag” ，然后按 Enter 。. 在 DirectX 诊断工具 中，选择 “系统” 标签页，然后在 “系统信息” 下面检查 DirectX 版本号。. 你首次使用 DirectX 诊断工具 ...

在 “工作或学校用户 > 添加工作或学校帐户 ”下，选择“ 添加帐户 ”。. 输入此人的用户帐户，选择帐户类型，然后选择“ 添加 ”。. 如果需要从你的电脑中删除此人的登录信息：. > 其他用户 > “帐户 ”中选择 “开始 > 设置 ”。. 选择此人的姓名或电子邮件 ...

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Press the Start button , and then enter Xbox into the search bar. Choose the Xbox app from the results to open the app. Select your gamerpic, and then select Settings. Select Redeem under Redeem a code. Enter the 25-character code, select Next, and then follow the prompts. Note You can’t redeem a code on the Xbox app for mobile at this time.

Keeping Bing as your default search engine provides an enhanced search experience in the new Microsoft Edge , including direct links to Windows apps, relevant suggestions from your organization if you’re signed in with a work or school account, and instant answers to questions about Windows.However, you can change the default search engine to any site that uses OpenSearch technology.

创建适用于 Windows 的安装介质. Windows 10 Windows 8.1 Windows 7. 你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。. 要创建安装介质，请转到 软件下载网站 ，你可以在这里找到分步说明。. 在该网站上，你可以选择 Windows 版本 ...

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on ...

To view a website using Internet Explorer mode in Microsoft Edge, use the following steps. Navigate to the website you want to view in Internet Explorer mode. Click the three dots in the upper right corner of the browser window. Select Reload in Internet Explorer Mode. If you are on Microsoft Edge version 92 or earlier select More tools ...